This Privacy Policy outlines how North Main Music LLC (“we”, “our”, or “us”) collects, uses, and protects your personal information when you subscribe to receive SMS messages from us. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and transparently. By providing your phone number and opting to receive SMS communications, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
When you subscribe to receive SMS messages, we collect the following information:

• Phone Number: Your mobile phone number is collected to send SMS messages to your device.
• Consent Information: We store your consent to receive SMS communications.
• Usage Data: We may collect data on the frequency and type of messages you receive, as well as your interactions with those messages (e.g., opened messages, clicked links).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To send you SMS notifications, regarding appointments as per your preferences.
• To provide customer support and respond to any inquiries you may have.
• To improve our SMS communication services and ensure that our messages are relevant to you.
• To comply with legal requirements or enforce our terms and conditions.

3. Consent to Receive SMS Messages

By submitting your phone number, you are consenting to receive SMS communications from us. You may opt out of these messages at any time by following the instructions provided in the SMS messages (e.g., replying with “STOP” or using an unsubscribe link, if applicable).

4. Data Retention

We will retain your phone number and consent information for as long as you remain subscribed to receive SMS messages. If you opt-out or request to stop receiving messages, we will retain your information only as necessary to comply with legal obligations or resolve disputes.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with third-party service providers who assist in the operation of our SMS services, such as:

• SMS service providers
• Customer support platforms

These service providers are required to maintain the confidentiality and security of your information and may only use it for the purposes outlined by us.

6. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal data:

• Right to Access: You may request a copy of the information we hold about you.
• Right to Rectification: You may request that we correct any inaccuracies in your personal information.
• Right to Erasure: You may request that we delete your information, subject to certain conditions.
• Right to Object: You can opt out of receiving SMS messages at any time by following the instructions provided in our messages.

To exercise any of these rights, please contact us at [office@northmainmusic.com or call us at 603.505.4282].

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes to this Privacy Policy by sending a message to the phone number you provided or by posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS communication practices, please contact us at:

North Main Music
28 Charron Avenue
Nashua, NH
03062
office@northmainmusic.com

By opting in to receive SMS messages from us, you acknowledge that you have read, understood, and agree to this Privacy Policy.